User agreement
This agreement takes effect on account opening
This service has been active since 2014, and we note that 99.5% uptime for 160,149 active users follows the same rules, so it's best to read everything in advance
Using the krikya88 App includes account, content access, and support all under the same user agreement; in Bangladesh, if funding the account with bKash, Nagad, and Rocket, the rules should be examined more closely
This agreement takes effect on account opening
All features operate under the same policy
Fast login and response on Android
Refunds come up in only one situation
We have found that for incorrect charges, duplicate processes, or technical errors, verification is required first; the support team may request a screenshot, transaction ID, and account information within 24 hours
First log into your account then go to the help page, finally submit a ticket with evidence
If name, phone, and email are the same, faster processing
Describe issue, time, and amount clearly in ticket
Sending a screenshot starts verification immediately
Generally, 2 to 5 business days
Many Dhaka-based users submitting after noon receive faster responses, especially with bKash or Nagad verifications; if there is a delay with Rocket, the slip number is checked first.
| Complete documents | Starts within 2 business days |
| Incomplete | Another 12 days may be added |
| Weekly holiday | Counting starts from the next business day |
If 3 limits are known, trouble decreases
Incorrect password, requests made without reading the terms, or rule-violating sessions usually do not receive refunds; we note that clear account information leads to faster answers
Don't share your information by mistake
Unusual activity detected from multiple devices
Verification slows without screenshots
Issue resolved in 2 steps
First the support team checks the documents, then responds on the same account, same transaction, and within the same timeframe if the matter is complex, on the Help page Help Center And Contact page You can write again
Finally, remember that by using the krikya88 App you agree to all parts of the service rules, user agreement, and terms, so read the entire page before registering, and if needed Privacy policy O Responsible usage guidelines Read
Read the terms, service rules, and document submission steps
Usually you can log in within 1 minute.
Go to Help page, file a ticket, attach a screenshot.